RemotePC is remote access and remote support software from IDrive Inc., starting at $1.95 per month for single-computer plans and offering per-technician HelpDesk plans for IT teams from $99.50 a year (checked September 2026). It provides unattended and on-demand access to Windows, Mac and Linux computers from a browser, desktop app or mobile app for technicians and support teams of any size.
Listing updated . Checked by MSP Software .
RemotePC is a remote access and remote support tool from IDrive Inc. for technicians who need to reach unattended PCs, Macs and Linux machines, or take over a device during an on-demand support session by sharing a session code. It covers unattended access, attended screen sharing, file transfer between mapped drives, session recording, multi-monitor viewing, in-session chat and Wake-on-LAN, and it can be reached from a Windows, Mac or Linux desktop, an iOS or Android app, or a browser.
RemotePC's pricing starts at $1.95 per month for the Solo plan covering one computer with one user login, with higher-tier plans for fixed computer pools (Pro at $9.95, Team at $29.95, Enterprise at $59.95 per month) offering unlimited user logins at the higher tiers. Separate HelpDesk plan is built for IT support teams and MSPs and is priced per technician: it publishes a first-year price of $9.95 for one technician with unlimited computers, renewing at $99.50 a year per technician (checked September 2026). A 7-day free trial is available without a credit card, and there is no free version once the trial ends.
RemotePC integrates with the ticketing and ITSM platforms Zendesk, Freshdesk, Freshservice and Jira Service Management, so a session can be launched from an existing ticket, and with single sign-on providers including Okta, OneLogin and Azure AD. For rolling the agent out across a fleet, RemotePC documents mass deployment through Group Policy, Microsoft Intune, Ivanti Desktop Central and NinjaOne, though it does not publish a command-line installer switch list. It has no documented integration with the PSAs MSPs typically run day to day, such as ConnectWise PSA, Autotask or HaloPSA.
IDrive Inc. is based in Calabasas, California, and also sells the IDrive cloud backup product; RemotePC is one of its own product lines rather than a recent acquisition. An MSP comparing it with a PSA-integrated tool such as ScreenConnect, or a self-hosted option, should check whether the lack of white-label branding and PSA integration rules RemotePC out before relying on the low headline price.
RemotePC suits a solo technician or small IT support team that wants inexpensive remote access without committing to a bigger platform such as ScreenConnect or BeyondTrust Remote Support. The Solo plan at $1.95 per month is cheapest for single-computer support, while HelpDesk ($9.95 first year, $99.50 renewal per technician) suits small teams. It ties into Zendesk, Freshdesk and Freshservice for ticketing and Okta or Azure AD for sign-in, but there is no documented PSA integration or white-label option, so an MSP that logs sessions in ConnectWise PSA or HaloPSA should look elsewhere. On a trial, check that session recording, Wake-on-LAN and multi-monitor viewing hold up over your typical client connection.
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TeamViewer Cross-platform remote access and support, sold as annual per-licence plans with a free trial. No reviews yet All alternatives to RemotePC| Feature | Supported | Note |
|---|---|---|
| Unattended access | yes | |
| On-demand support session | yes | Attended access by sharing a session code. |
| Mobile device support | yes | iOS and Android apps, plus access to Android devices. |
| File transfer | yes | Includes transfer via mapped drives. |
| Session recording | yes | |
| Multi-monitor support | yes | |
| In-session chat | yes | |
| Self-hosted option | no | Delivered as a hosted cloud service; no on-premises or self-hosted deployment is documented. |
| White-label branding | unknown | Not documented on the pricing, features or enterprise pages checked. |
| Wake-on-LAN | yes | |
| Command-line scripted deployment | yes | Documented via Group Policy, Microsoft Intune, Ivanti Desktop Central and NinjaOne mass deployment rather than a published command-line/MSI switch list. |
| PSA integration | no | Integrates with ticketing/ITSM tools Zendesk, Freshdesk, Freshservice and Jira Service Management, but no MSP PSA such as ConnectWise PSA, Autotask or HaloPSA is documented. |
RemotePC offers different pricing models. The Solo, Pro, Team and Enterprise plans are priced per computer, starting from $1.95 per month for Solo (1 computer) up to $59.95 per month for Enterprise (100 computers with unlimited user logins). RemotePC's HelpDesk plan, aimed specifically at IT support teams and MSPs, is priced per technician: $9.95 for the first year for one technician with unlimited computers, renewing at $99.50 a year. Which model is cheaper depends on how many technicians versus how many client computers you need to cover.
Yes, RemotePC offers a 7-day free trial without requiring a credit card, letting you test all features across any of its Solo, Pro, Team, Enterprise or HelpDesk plans. There is no separate free version once the trial ends, so ongoing use requires one of RemotePC's paid plans. The free trial gives you access to the full feature set for the plan you choose.
No, RemotePC does not document an integration with MSP PSAs such as ConnectWise PSA, Autotask or HaloPSA. It integrates with the ticketing and ITSM platforms Zendesk, Freshdesk, Freshservice and Jira Service Management, and with single sign-on providers including Okta, OneLogin and Azure AD, so a support session can be launched from a ticket even without a direct PSA connection.
RemotePC is sold by IDrive Inc., a company based in Calabasas, California, founded in 1995. RemotePC is one of IDrive Inc.'s own product lines rather than a business it has acquired; the company also sells the IDrive cloud backup product.
Yes, RemotePC documents mass deployment through Group Policy, Microsoft Intune, Ivanti Desktop Central and NinjaOne on its Enterprise plan, which lets an MSP roll the agent out and organise computers into groups. A published command-line or MSI silent-install switch list was not found on RemotePC's site, so confirm scripted installation specifics with the vendor if that matters for your deployment tooling.
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