NinjaOne SaaS Backup is a cloud backup service for Microsoft 365 and Google Workspace mailboxes, files, Teams and shared drives, sold to MSPs through distributor and partner channels. Originally Dropsuite, acquired by NinjaOne in June 2025.
Listing updated . Checked by MSP Software .
NinjaOne SaaS Backup is a cloud backup service from NinjaOne for Microsoft 365 and Google Workspace, covering mailboxes, files, Teams, OneDrive, SharePoint and shared drives, sold almost entirely through MSP and distributor partners rather than direct to end customers. It suits MSPs who want a lightweight, quick-to-deploy SaaS backup add-on to sell alongside an existing Microsoft 365 or Google Workspace management practice, without needing a large onboarding project per client. The product was originally Dropsuite and was acquired by NinjaOne in June 2025, now marketed as NinjaOne SaaS Backup. Existing Dropsuite customers can maintain their current setup without changes or optionally integrate into NinjaOne's broader platform.
Pricing is per protected user per month, usually wholesale to the MSP, with the MSP setting its own retail price to clients rather than a single published customer-facing figure. NinjaOne SaaS Backup integrates with several specific PSA and billing platforms for usage-based invoicing, so protected user counts can flow into an MSP's own billing rather than being tracked manually each month. It offers white-label branding so the backup portal can be presented under the MSP's own name rather than the product brand. Self-service restore is available for end users where the MSP chooses to enable it, giving end users control over their own recovery workflows. The platform provides legal hold and e-discovery capabilities for regulated industries requiring compliance-focused retention policies and long-term archiving. Before buying, confirm which PSA and billing integrations are actually available for the platforms already in use, and check current wholesale pricing tiers directly with a distributor or NinjaOne partner manager, since retail pricing is set by the MSP rather than published.
Read the Microsoft 365 and Google Workspace backup buying guide
CrashPlan Cloud backup for endpoints, servers, Microsoft 365 and Google Workspace, priced per user or custom quote. No reviews yet · from US$4.00 vs CrashPlan| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | Microsoft 365 Exchange mailbox backup |
| SharePoint and OneDrive backup | yes | OneDrive and SharePoint backup supported |
| Microsoft Teams backup | yes | Microsoft Teams backup included |
| Google Workspace backup | yes | Google Workspace backup for Gmail, Drive, Calendar, Contacts |
| Granular restore | yes | Granular restore capability for individual items |
| Unlimited retention | unknown | Retention terms not specified in vendor documentation |
| Anomaly and ransomware detection | unknown | Anomaly detection not mentioned in vendor documentation |
| Self-service restore for end users | yes | Self-service restore for end users available when enabled by MSP |
| White-label portal | yes | White-label portal allows branding under MSP name |
| Multi-tenant console | yes | Multi-tenant console for MSP management |
| PSA integration for billing | yes | Integrates with PSA and billing platforms for usage-based invoicing |
| Feature | Supported |
|---|---|
| Image-based backup | unknown |
| Local backup appliance | unknown |
| Cloud storage included | unknown |
| Instant local or cloud virtualisation | unknown |
| Ransomware detection | unknown |
| Ransomware warranty | unknown |
| Bare-metal recovery | unknown |
| Application-aware backup | unknown |
| Backup screenshot verification | unknown |
| Offsite replication | unknown |
| VMware and Hyper-V support | unknown |
| RMM integration | unknown |
NinjaOne SaaS Backup is the current official name of the product originally known as Dropsuite. NinjaOne acquired Dropsuite in June 2025 and rebranded it to NinjaOne SaaS Backup. Existing Dropsuite customers can maintain their current setup without changes or optionally integrate into NinjaOne's broader platform. The product's core backup capabilities for Microsoft 365 and Google Workspace remain the same.
NinjaOne SaaS Backup is sold almost entirely through MSP and distributor partner channels rather than as a direct self-serve signup for end customers. An MSP wanting to resell it should expect to go through a distributor or NinjaOne's partner programme to get wholesale pricing, rather than finding a published retail price to compare against on NinjaOne's own site.
NinjaOne SaaS Backup offers white-label branding so an MSP can present the backup and restore portal under its own name rather than the product brand, which matters for MSPs who want clients interacting with a branded self-service tool. Self-service restore for end users is available but is something the MSP chooses to enable rather than a default.
NinjaOne SaaS Backup integrates with several PSA and billing platforms for usage-based invoicing, so protected user counts can be pulled into an MSP's own billing rather than tracked by hand each month. Which specific PSA integrations are available can change, so confirm current support for the exact platform in use before assuming automatic billing is included.
NinjaOne SaaS Backup covers mailboxes, files, Teams, OneDrive and shared drives for Microsoft 365, not only email, and it separately covers Google Workspace mail, files and shared drives for clients on that platform. MSPs supporting both Microsoft 365 and Google Workspace clients can typically run both under one NinjaOne SaaS Backup account rather than needing separate products.
Reviews are moderated. How reviews work.
Share what it is like to use this product day to day. Your experience helps other MSPs choose with confidence.
Write the first review
