Spanning Backup is a SaaS backup platform for Microsoft 365, Google Workspace and Salesforce, priced on a quote basis with per-user or per-mailbox pricing, offering infinite retention and granular restore through a cloud-based console.
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Spanning Backup is a SaaS backup platform from Spanning, a Kaseya company, covering Microsoft 365, Google Workspace and Salesforce data for enterprises and MSPs. It offers point-in-time recovery, granular restore down to individual items, and infinite retention without additional per-gigabyte storage charges, all through a single web console with no desktop client installation. The platform provides backup integrity verification, export to PST and EML formats, automated backup assignment by directory structure or Google Groups, and multi-region storage for redundancy. It suits MSPs managing multiple SaaS applications who want unified backup coverage without locking into a single-vendor stack.
Spanning Backup pricing is quote-only based on organisation size, user count, retention scope and data platform. Typical pricing models include per-user for Microsoft 365 and Google Workspace, and per-mailbox or per-organisation for Salesforce, but exact pricing varies per customer. The company offers a free trial so MSPs can test the platform before committing to a contract. No genuinely free version exists after the trial ends, though restoration of data is not metered or charged separately.
The platform integrates with PSA systems including Autotask for billing and ticketing automation, and with governance and compliance tools such as Compliance Manager GRC. Spanning Backup is cloud-only with no on-premises deployment option, and runs entirely via the web. Support is available 24 hours daily and includes online documentation, video product tours, webinar recordings covering backup strategy and disaster recovery, and an ROI calculator to project costs and recovery benefits. Spanning is owned by Kaseya and operates as a separate product from Datto SaaS Protection, with global data centres in North America, Europe, Australia and South Africa. MSPs should confirm that the specific Microsoft 365, Google Workspace or Salesforce features they require, especially advanced or customised application features, are included in Spanning's standard backup scope before purchasing.
Spanning Backup stands out for supporting three major SaaS platforms within a single product, which matters for MSPs with diverse customer bases. It suits shops running mixed Microsoft 365 and Google Workspace environments who want one admin console and one billing relationship. Because pricing is quote-only, request a trial and quote for your typical customer sizes before deciding. Check whether Spanning covers the specific Microsoft 365 features you need, particularly advanced retention policies and shared mailbox recovery. Confirm integration depth with Autotask if you use it. Consider how Spanning compares against Datto SaaS Protection, which Kaseya also sells separately, in terms of feature coverage and per-user cost for your typical MSP customer profile.
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Datto SaaS Protection Cloud backup for Microsoft 365 and Google Workspace, per-licence with volume discounts. No reviews yet All alternatives to Spanning Backup| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | Exchange Online backup for Microsoft 365 |
| SharePoint and OneDrive backup | yes | SharePoint Online and OneDrive for Business backup |
| Microsoft Teams backup | yes | Microsoft Teams data backup |
| Google Workspace backup | yes | Gmail, Google Drive, Shared Drives, Calendar and Contacts backup |
| Granular restore | yes | Restore to individual items, not full restore only |
| Unlimited retention | yes | Infinite retention without additional storage charges |
| Anomaly and ransomware detection | unknown | Not explicitly mentioned in available documentation |
| Self-service restore for end users | yes | End-user restore capabilities for self-service data recovery |
| White-label portal | unknown | White-label options not explicitly documented |
| Multi-tenant console | unknown | MSP console capabilities mentioned but multi-tenant console not explicitly documented |
| PSA integration for billing | yes | Autotask integration for billing and ticketing workflows |
Yes, Spanning Backup protects all three platforms. Spanning Backup covers Microsoft 365 including Exchange Online, SharePoint Online, OneDrive for Business and Teams; Google Workspace including Gmail, Google Drive, Shared Drives, Calendar and Contacts; and Salesforce including records, metadata, attachments and customisations. A single Spanning Backup instance can protect data across all three platforms, which simplifies administration for MSPs with diverse customer bases.
Spanning Backup pricing is quote-only and varies based on organisation size, user count, data platform and retention requirements. Typical models include per-user pricing for Microsoft 365 and Google Workspace, and per-mailbox or per-organisation pricing for Salesforce. Spanning offers a free trial so MSPs can evaluate the platform before purchasing. No genuinely free version exists after the trial ends, and there is no published starting price.
Yes, Spanning Backup offers a free trial to help MSPs evaluate the platform hands-on before committing to a contract. The trial includes access to all core backup and restore features, allowing an MSP to test integration with their existing systems, verify compatibility with their customer data platforms, and assess recovery speed and item-level restore capabilities.
Spanning Backup integrates with Autotask for billing and ticketing workflows, allowing backup data to sync with PSA billing and support systems. It also supports integration with governance platforms such as Compliance Manager GRC. MSPs using other PSAs should contact Spanning to confirm availability of integration or API documentation for custom integration.
No. Spanning Backup and Datto SaaS Protection are separate products, both owned by Kaseya. Spanning Backup focuses on point-in-time backup and recovery for Microsoft 365, Google Workspace and Salesforce with emphasis on granular restore and infinite retention. MSPs should evaluate both products against their own customer requirements before selecting one.
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