CrashPlan is a cloud backup and disaster recovery platform from Code42 for MSPs and enterprises covering endpoints, servers, Microsoft 365, and Google Workspace. For small businesses under 250 employees, pricing starts at $4 per user per month for Microsoft 365 backup and $8 per user per month for endpoints (checked September 2026); enterprise customers require custom quotes.
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CrashPlan is a cloud backup and disaster recovery platform from Code42 for MSPs and enterprises protecting endpoints, servers, Microsoft 365, and Google Workspace. It suits organisations seeking unified data protection across multiple platforms without on-premises hardware, including those prioritising ransomware recovery and regulatory compliance.
The platform offers immutable backups with unlimited versioning to defend against ransomware encryption and deletion, point-in-time recovery for rapid restoration after data loss, and flexible storage options. Backups can be stored in customer-managed cloud accounts (AWS, Azure, Wasabi, Backblaze, or other S3-compatible platforms) or CrashPlan-managed data centres, helping prevent vendor lock-in and enabling use of existing cloud infrastructure. For Microsoft 365, CrashPlan backs up Exchange Online, SharePoint, and OneDrive with 50GB of pooled storage per user; for endpoints and servers, unlimited cloud storage is included.
For small businesses (under 250 employees), pricing is published at $4 per user per month for Microsoft 365 backup and $8 per user per month for endpoints (checked September 2026); enterprise organisations with 250+ employees require custom quotes. The platform includes role-based access controls, centralised multi-tenant administration, self-service file restore for end users enabling employees to recover their own files without IT intervention, ransomware detection and recovery with immutable backups, and full system and bare-metal recovery capabilities. Automatic backups every 15 minutes for endpoints and servers minimise data loss, whilst integration with Microsoft Entra ID and single sign-on systems simplifies identity management and reduces administrative overhead.
CrashPlan provides a dedicated MSP program with 24/7 support, onboarding assistance, co-branding options, elastic billing with no per-user license caps, and unified multi-tenant administration for managing multiple customer accounts. The company is headquartered in Minneapolis, Minnesota, and now operates as a subsidiary of Mimecast following Mimecast's acquisition of Code42 in July 2024.
CrashPlan stands out for covering both endpoints and SaaS applications in a single platform with published SMB pricing, which suits MSPs reselling straightforward per-user plans without lengthy sales cycles. The MSP program emphasises no required hardware, elastic billing, and co-branding. Before committing, verify the specific cloud storage options your clients need and whether ransomware detection coverage meets your compliance requirements. Compare per-user endpoint pricing against dedicated endpoint-only backup platforms if your clients use only endpoints, since bundling may not suit all use cases.
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|---|---|---|
| Image-based backup | yes | Full system backups for endpoints and servers with unlimited versioning |
| Local backup appliance | no | Cloud-only platform; no local appliance required or offered |
| Cloud storage included | yes | Includes cloud storage; 50GB per user for M365, unlimited for endpoints |
| Instant local or cloud virtualisation | unknown | Not documented on public pages |
| Ransomware detection | yes | Immutable backups, ransomware recovery, and detection capabilities |
| Ransomware warranty | unknown | Not documented on public pages |
| Bare-metal recovery | yes | Full system recovery and bare-metal restoration capabilities |
| Application-aware backup | unknown | Implied for Microsoft 365 and Google Workspace, not explicitly stated |
| Backup screenshot verification | unknown | Not documented on public pages |
| Offsite replication | yes | Multi-cloud options: AWS, Azure, Wasabi, Backblaze, or CrashPlan data centres |
| VMware and Hyper-V support | unknown | VMware and Hyper-V support not mentioned on public pages |
| RMM integration | unknown | MSP program exists but specific RMM integrations not documented |
| Feature | Supported | Note |
|---|---|---|
| Microsoft 365 mail backup | yes | Exchange Online backup with point-in-time recovery |
| SharePoint and OneDrive backup | yes | Full SharePoint and OneDrive backup with site restore options |
| Microsoft Teams backup | unknown | Microsoft Teams backup not explicitly mentioned |
| Google Workspace backup | yes | Google Workspace backup for business data protection |
| Granular restore | yes | File, folder, and site-level restore capabilities |
| Unlimited retention | unknown | Long-term retention mentioned but unlimited not explicitly stated |
| Anomaly and ransomware detection | yes | Ransomware detection provides anomaly and threat detection |
| Self-service restore for end users | yes | End users can independently search and restore files |
| White-label portal | yes | Co-branding capabilities for MSP partners |
| Multi-tenant console | yes | Multi-tenant console for managing multiple customer organisations |
| PSA integration for billing | unknown | PSA or billing system integrations not documented on public pages |
CrashPlan is priced per user for both endpoints and SaaS backups. Small businesses (under 250 employees) can purchase Microsoft 365 backup at $4 per user per month or endpoints backup at $8 per user per month through published pricing. Enterprise organisations with 250+ employees are required to contact CrashPlan's sales team for custom quotes based on their environment size and features needed.
Yes, CrashPlan offers a 14-day free trial for both small business and enterprise customers, allowing you to evaluate the platform's backup and recovery capabilities across endpoints, servers, and SaaS applications before committing to a paid plan.
Yes, CrashPlan provides dedicated backup and recovery for both Microsoft 365 (Exchange Online, SharePoint, OneDrive) and Google Workspace. Each application is backed up separately with point-in-time recovery and granular restore capabilities, allowing recovery at the file, folder, or site level.
CrashPlan provides immutable backups and unlimited versioning as a defence against ransomware, ensuring backed-up data cannot be encrypted or deleted by an attacker. The platform supports rapid recovery from a clean backup point, enabling organisations to restore their systems without paying ransom. Automatic backups every 15 minutes for endpoints and servers help minimise data loss.
Yes, CrashPlan offers flexible storage options. You can store backups in your own cloud accounts (AWS, Azure, Wasabi, Backblaze, or other S3-compatible platforms), CrashPlan-managed data centres, or Microsoft Azure. This flexibility helps prevent vendor lock-in and allows you to leverage existing cloud contracts or compliance requirements.
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