WebTitan is a DNS-based web filtering solution for MSPs and enterprises, blocking malware, phishing and policy-violating content at the DNS layer with cloud and relay deployment options and multi-tenant dashboard support. Pricing is quote-based.

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From the vendor

WebTitan is a DNS-based web filtering solution from TitanHQ for MSPs, SMBs and educational institutions. It blocks malware and phishing threats at the DNS layer, enforcing content filtering policies without requiring additional hardware on the network. Deployment options include cloud-only, on-premises relay servers for larger networks, and a roaming agent for protecting remote and mobile users off the corporate network.

The product covers DNS-layer blocking, content category filtering across 53 predefined categories, real-time threat detection using crowdsourced URL analysis across over 500 million visited URLs, and flexible policy enforcement by user, group, device or network. It supports SafeSearch enforcement and comprehensive reporting with audit logging. WebTitan is designed for MSPs managing multiple client networks, with a multi-tenant dashboard and API-driven architecture for integration with existing systems. It integrates with Azure AD for directory synchronisation. The platform includes two-factor authentication and user identification capabilities, with infrastructure handling any volume of usage without latency. Daily updates provide protection against zero-hour threats through machine learning-powered threat categorisation of thousands of malicious domains.

Pricing is quote-based rather than published per-user or per-site rates, so MSPs and organisations should contact TitanHQ for a tailored quote. The solution is cloud-first but supports on-premises relay deployment for organisations requiring local DNS resolution and caching. A roaming agent is included for protecting off-network devices such as mobile workers or home workers. TitanHQ is based in Ireland and is now part of CyberSentriq. Support is available via email at [email protected], phone including 24/7 availability through regional sales offices, and a comprehensive support portal with ticket-based help desk. Training resources include downloadable documentation covering security best practices and implementation guidance.

Our take

WebTitan competes with Cisco Umbrella, Cloudflare Gateway and DNSFilter as a managed DNS filter for MSPs. It stands out for roaming agent support protecting off-network users and a multi-tenant dashboard for managing multiple client sites. Pricing is not published, so request a trial or demo to understand cost at your scale. Before committing, confirm integration availability with your RMM and billing system via API access. Check whether policy granularity by user, group, device and network matches your deployment model and whether cloud-only or relay options suit your infrastructure.

Read the DNS and web filtering buying guide

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Features

DNS and web filtering features
FeatureSupportedNote
DNS-layer blockingyesCore feature blocking malware and phishing domains at DNS layer with real-time threat detection
Content category filteringyesContent filtering across 53 predefined categories with flexible policy enforcement by user, group, device or network
Roaming agent for off-network devicesyesRoaming agent included for off-network and mobile device protection
Secure web gatewayunknownNot explicitly documented in vendor materials
Multi-tenant dashboardyesMulti-tenant dashboard designed specifically for MSPs managing multiple client sites
Per-site policyyesFlexible policy enforcement by user, group, device or network per site
RMM integrationunknownAPI-driven architecture supports integrations but specific RMM connections not documented
Threat intelligence feedyesReal-time threat detection using crowdsourced URL analysis across 500M+ visited URLs with daily updates
SafeSearch enforcementyesSafeSearch enforcement available
Reporting and audit logyesComprehensive reporting and audit logging included
Custom block and allow listsunknownNot explicitly documented in vendor materials
Network-wide router deploymentyesSupports cloud, on-premises relay and roaming agent for network-wide deployment

FAQ

How much does WebTitan cost?
WebTitan does not publish a list price. No MSP price reports have been approved yet.
Does WebTitan offer a free trial?
There is no free version.
What does WebTitan integrate with?
WebTitan lists integrations with Azure AD.
Is WebTitan cloud or on-premises?
WebTitan can be run in the cloud or on-premises.
Who is WebTitan for?
MSPs report using WebTitan at sizes of 6-15, 16-50, 51-200 and 200+ technicians.
Is WebTitan priced per user, per endpoint or per site?

WebTitan pricing is quote-based rather than published at a fixed per-user, per-endpoint or per-site rate. TitanHQ offers tailored pricing based on the scale of deployment, number of client sites (for MSPs), and specific feature requirements. MSPs should contact TitanHQ directly or request a demo to receive a customised quote for their environment.

Does WebTitan protect remote and mobile workers?

Yes, WebTitan includes a roaming agent that protects remote and mobile users when they are off the corporate network. This allows policies to be enforced regardless of where users connect from, making it suitable for MSPs managing distributed workforces across multiple client organisations.

What deployment options does WebTitan support?

WebTitan supports cloud-based DNS filtering without requiring on-premises hardware for basic deployments. For larger organisations, an on-premises relay server can be deployed to handle local DNS resolution and caching. A roaming agent is available to protect devices when they are off-network or mobile.

Can WebTitan integrate with other MSP tools via API?

WebTitan uses an API-driven architecture designed for integration with existing systems. The product integrates with Azure AD for directory synchronisation. MSPs should verify availability of pre-built connectors for their RMM or PSA platform or plan custom integrations using the API.

Is there a free trial of WebTitan?

WebTitan does not publish trial availability on its website, and specific trial terms are determined on a case-by-case basis. Interested MSPs should contact TitanHQ directly via email at [email protected], phone through one of their regional offices, or request a demo using their contact form to evaluate the product before committing to a quote.

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