Freshservice is listed under PSA and ticketing; Naverisk is listed under RMM and patching. Freshservice publishes a starting price; Naverisk does not.
Listings updated .
| Pricing fact | Freshservice | Naverisk |
|---|---|---|
| Starting price | US$19.00 per technician per month | Not on file |
| Free trial | Yes | Yes |
| Free version | No | No |
| Feature | Freshservice | Naverisk |
|---|---|---|
| Patch management | unknown | unknown |
| Ticketing with SLA timers | yes | yes |
| Scripting | unknown | unknown |
| Contract and agreement management | yes | unknown |
| Remote access | unknown | yes |
| Time tracking and timesheets | yes | unknown |
| Monitoring and alerting | unknown | yes |
| Billing and invoicing | no | yes |
| Software deployment | unknown | unknown |
| Project management | yes | yes |
| Network discovery | unknown | unknown |
| Client self-service portal | yes | unknown |
| Mobile device management | unknown | unknown |
| Built-in knowledge base | yes | yes |
| Backup integration | unknown | yes |
| RMM integration | yes | yes |
| PSA integration | unknown | yes |
| Accounting integration | no | yes |
| Reporting | unknown | unknown |
| Reporting and dashboards | yes | unknown |
| Automation policies | unknown | unknown |
| Mobile app | yes | yes |
| Third-party application patching | unknown | unknown |
| Workflow and ticket automation | yes | unknown |
| Asset and configuration tracking | yes | unknown |
Neither vendor lists a direct integration with the other on MSP Software.
| Fact | Freshservice | Naverisk |
|---|---|---|
| Deployment | cloud | cloud, on-premises |
| Platforms | web, iOS, Android | Windows, macOS, Linux, web |
| Support | email, phone, live chat, help desk, knowledge base, community | email, phone, knowledge base |
| Training | documentation, videos | documentation |
| HQ | United States | Australia |
| Founded | 2010 | Not on file |
Neither vendor lists a direct integration with the other on MSP Software.
