Octiga is listed under Microsoft 365 and cloud management; Syncro XMM is listed under PSA and ticketing. Syncro XMM publishes a starting price; Octiga does not.
Listings updated .
| Pricing fact | Octiga | Syncro XMM |
|---|---|---|
| Starting price | Not on file | US$129.00 per technician per month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Feature | Octiga | Syncro XMM |
|---|---|---|
| Tenant and user provisioning | yes | unknown |
| Ticketing with SLA timers | unknown | yes |
| Licence assignment | no | yes |
| Contract and agreement management | unknown | yes |
| Security baseline templates | yes | yes |
| Time tracking and timesheets | unknown | yes |
| Conditional access management | unknown | unknown |
| Billing and invoicing | unknown | yes |
| Multi-tenant console | yes | unknown |
| Project management | unknown | yes |
| Shadow SaaS discovery | no | unknown |
| Client self-service portal | unknown | yes |
| Automated offboarding | yes | unknown |
| Built-in knowledge base | unknown | unknown |
| Reporting and QBR exports | yes | unknown |
| RMM integration | unknown | yes |
| Microsoft Graph API integration | unknown | unknown |
| Accounting integration | unknown | yes |
| PSA integration | yes | yes |
| Reporting and dashboards | unknown | yes |
| Backup integration | no | yes |
| Mobile app | unknown | yes |
| Delegated admin (GDAP) support | unknown | unknown |
| Workflow and ticket automation | unknown | yes |
| Asset and configuration tracking | unknown | yes |
Yes. Octiga lists Syncro XMM as an integration.
| Fact | Octiga | Syncro XMM |
|---|---|---|
| Deployment | cloud | cloud |
| Platforms | web | web, Windows, macOS, iOS, Android |
| Support | email, help desk, knowledge base | knowledge base, community |
| Training | documentation, videos | documentation, webinars |
| HQ | Ireland | United States |
| Founded | Not on file | 2017 |
Yes. Octiga lists Syncro XMM as an integration.
