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Autotask vs Syncro

Autotask and Syncro are both listed under PSA and ticketing. Syncro publishes a starting price; Autotask does not.

Autotask Kaseya's PSA for ticketing, contracts and billing, paired with Datto RMM.
Datto · PSA and ticketing
No reviews yet
Reported pricing

No prices reported yet.

Deployment cloud
Platforms web
HQ United States
Founded 2007
Integrations
Datto RMMIT GlueDatto BCDRQuickBooks
Full Autotask listing
Syncro Combined PSA and RMM priced per technician, with no per-endpoint fee.
Syncro · PSA and ticketing
No reviews yet
Starting price US$129.00 per technician per month
Free trial Yes
Free version No
Reported pricing

No prices reported yet.

Deployment cloud
Platforms Windows, web
HQ United States
Integrations
QuickBooksXeroIT Glue
Full Syncro listing

Features

Autotask Syncro
Ticketing with SLA timers yes unknown
Contract and agreement management yes yes
Time tracking and timesheets yes unknown
Billing and invoicing yes yes
Project management unknown unknown
Client self-service portal unknown unknown
Built-in knowledge base unknown unknown
RMM integration yes yes
Accounting integration yes yes
Reporting and dashboards yes unknown
Mobile app unknown unknown
Workflow and ticket automation yes unknown
Asset and configuration tracking unknown unknown