Zabbix is an open-source, enterprise-class monitoring platform for infrastructure observability across cloud, on-premises and edge environments. The self-hosted version is free with no per-device charges, while Zabbix Cloud starts from EUR 50 per month.
There is a free version. Listing updated . Checked by MSP Software .
Zabbix is an open-source enterprise monitoring platform from Zabbix, based in Latvia and founded in 2005, designed for MSPs and organisations requiring comprehensive infrastructure observability across cloud, on-premises and edge environments. It covers network device monitoring, application performance, server health, bandwidth utilisation, wireless access points and configuration tracking, with automatic network discovery and SNMP v1/v2c/v3 support for agent-less monitoring of switches, routers and firewalls. Zabbix suits MSPs who want no per-device licensing fees and the flexibility to deploy monitoring on their own infrastructure without vendor lock-in, as well as those seeking a fully-managed option through Zabbix Cloud.
The self-hosted Zabbix version is completely free and open-source with no licensing costs or per-endpoint charges whatsoever. Zabbix Cloud is a managed SaaS service starting from EUR 50 per month (checked September 2026). Zabbix Cloud includes a free trial period to evaluate the platform before committing. The Zabbix platform integrates with alerting channels including email, Slack, Microsoft Teams, and PagerDuty, supports over 1,500 templates and integrations with cloud providers, databases and monitoring tools, and offers both distributed (multi-site) dashboards for managing multiple customer networks and real-time topology mapping of discovered infrastructure. Commercial support subscriptions for self-hosted deployments offer varying response times and coverage levels, while free community forums and documentation provide peer support and technical assistance.
MSPs should confirm that open-source self-hosted deployments align with their internal deployment policies and available support capacity, as the self-hosted option requires dedicated resources to manage the Zabbix server and database infrastructure independently. Those choosing Zabbix Cloud should verify the subscription tier and support response times cover their monitoring requirements and expected uptime commitments before making a purchase.
Zabbix stands out for offering enterprise monitoring without per-device licensing, a genuine open-source deployment option, and no vendor lock-in on the self-hosted version. It competes directly with PRTG Network Monitor and SolarWinds NPM on monitoring features but differs significantly in pricing model. The learning curve is steeper than simpler monitoring tools, so check whether your team has Zabbix experience or has budget for training. If you need managed support rather than self-hosting, Zabbix Cloud pricing starts low but scales based on environment size and support tier. Direct RMM and PSA integrations are absent, so evaluate alerting workflows and webhook routing.
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Obkio Network performance monitoring with distributed agents and SNMP support for multi-site visibility. No reviews yet All alternatives to Zabbix| Feature | Supported | Note |
|---|---|---|
| Automatic network discovery | yes | Automatic network scanning with configurable IP address ranges |
| Topology mapping | yes | Infrastructure maps displaying real-time status |
| Device configuration backup | unknown | |
| Uptime and outage alerting | yes | Comprehensive alerting via email, SMS, webhooks and messaging platforms |
| Bandwidth monitoring | yes | Network metrics collection from devices |
| SNMP support | yes | Full SNMP v1/2c/3 support for agent-less monitoring |
| Wireless and access point monitoring | unknown | |
| Configuration change detection | unknown | |
| Multi-site dashboard | yes | Widget-based multi-page dashboards with multiple frontends |
| Documentation integration | unknown | |
| Remote access to devices | unknown | |
| Hardware probe option | no | Uses agents deployed on endpoints rather than dedicated hardware probe |
Zabbix offers a genuinely free and open-source self-hosted version with no licensing fees, no per-device charges and no functional limitations based on environment size. This differs from freemium monitoring tools that restrict features or device count. The trade-off is that self-hosting requires managing the Zabbix server, database and security infrastructure yourself. Zabbix also offers Zabbix Cloud, a managed SaaS service starting from EUR 50 per month for organisations preferring hosted operations without self-management.
Zabbix self-hosted is free with no per-device licensing, making it substantially cheaper than PRTG (which charges per monitored object) or SolarWinds NPM (quote-only pricing). However, Zabbix self-hosted requires internal deployment and support resources. If you choose Zabbix Cloud managed service, the EUR 50 per month base tier is more affordable than most competitive managed options, though higher support tiers and feature sets scale to custom enterprise pricing. The main difference is Zabbix avoids per-endpoint licensing entirely.
Yes, Zabbix supports SNMP v1, v2c and v3 for agent-less monitoring of network devices including switches, routers, firewalls and access points. It also includes automatic network discovery to scan IP address ranges and add discovered devices automatically. This makes Zabbix suitable for monitoring heterogeneous network infrastructure across multiple vendors without requiring software installation on each device. Zabbix agents are optional and used for more detailed endpoint monitoring when needed.
Zabbix does not have native, published integrations with major MSP RMM or PSA platforms such as NinjaOne, Datto RMM, ConnectWise PSA or HaloPSA. However, Zabbix supports alerting through Slack, Microsoft Teams, PagerDuty and email, which can be used to route alerts into ticketing systems via workflows. Zabbix also offers an open API and extensive webhook support for custom integrations. MSPs should evaluate whether Zabbix's 1,500+ integrations and open API meet their integration requirements before deployment.
Zabbix provides free community support through forums and documentation for self-hosted deployments, but no commercial support contracts by default. For commercial support of self-hosted Zabbix, you can purchase a support subscription starting from EUR 245 per month, even though you host the software yourself. Zabbix Cloud subscriptions include commercial support as part of the managed service, ranging from business-hours support to 24-hour coverage depending on the tier selected.
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