Site24x7 is a cloud-based monitoring platform from ManageEngine covering network, server, cloud, and application monitoring, with MSP-specific pricing from 54 USD per technician per month (checked September 2026).
Listing updated . Checked by MSP Software .
Site24x7 is a cloud-based observability and monitoring platform from ManageEngine for IT operations teams and MSPs. It covers network device monitoring including routers, switches, firewalls and access points across 450+ device types, server monitoring for Windows and Linux, cloud infrastructure across AWS, Azure, GCP and OCI, and application performance monitoring. Site24x7 automatically discovers network devices and creates topology maps, monitors bandwidth and traffic patterns using NetFlow and sFlow, and provides SNMP-based alerting with automated response capabilities. The platform tracks over 100 performance metrics per monitored asset and includes AI-driven anomaly detection for faster issue identification.
Site24x7 suits MSPs managing multi-site customer infrastructure and IT teams needing unified visibility across hybrid and multi-cloud environments without deploying separate monitoring tools for each layer. Network monitoring starts at 3 USD per device per month, and Site24x7 offers MSP plans from 54 USD per technician per month, billed annually (checked September 2026). The platform includes a free tier supporting up to 50 resources with instant email alerts for uptime monitoring. Site24x7 integrates with ConnectWise Manage, ServiceNow, PagerDuty, Jira Service Management, Freshservice, and Zendesk for incident management, plus Slack and Microsoft Teams for alerting, and ManageEngine ServiceDesk Plus for PSA-based ticketing integration.
Site24x7 is deployed as a cloud service from data centers worldwide, with agentless monitoring via SNMP and WMI plus lightweight agents for deeper system metrics. The platform runs through a web console with mobile app support across Windows, Linux, and cloud platforms. Custom plugins using Python, Shell, PowerShell, or Batch allow integration with hundreds of additional systems. MSPs should confirm whether network monitoring pricing scales sufficiently for their typical customer device counts, and verify integration availability with their existing ticketing and RMM systems before migration. The MSP plans simplify multi-customer management but require evaluating whether per-technician licensing covers your deployment model.
Site24x7 is worth evaluating if you need one console covering network, server, cloud and application monitoring without a multi-vendor stack. The MSP edition and device-level pricing work well for managed infrastructure monitoring. Real competitors are Auvik for dedicated network monitoring, PRTG Network Monitor for simpler deployments, and LogicMonitor for larger enterprises. Compare the per-device network pricing at 3 USD against Auvik's per-site model for your typical customer profile, and confirm whether you need both Site24x7 and your existing RMM or whether Site24x7 can consolidate both functions. Test integration with your current PSA before committing.
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Checkmk Infrastructure monitoring for hybrid environments, Community free or from €190 per month. No reviews yet · from €190.00 All alternatives to Site24x7| Feature | Supported | Note |
|---|---|---|
| Automatic network discovery | yes | Automatically discovers devices within IP ranges and creates topology maps |
| Topology mapping | yes | Network topology and Layer 2 mapping included |
| Device configuration backup | unknown | Device configuration backup capability not explicitly confirmed in vendor documentation |
| Uptime and outage alerting | yes | SNMP trap processing with automated alerting for device availability and performance |
| Bandwidth monitoring | yes | Bandwidth and traffic pattern monitoring with real-time metrics |
| SNMP support | yes | Full SNMP support including traps, v1/v2c/v3 with NetFlow and sFlow |
| Wireless and access point monitoring | yes | Wireless controller and access point monitoring included |
| Configuration change detection | unknown | Configuration change detection capability not explicitly stated in documentation |
| Multi-site dashboard | yes | Multi-site dashboard with unified monitoring across customer networks |
| Documentation integration | no | No integration with documentation platforms like IT Glue or Hudu confirmed |
| Remote access to devices | unknown | Remote device access capability not explicitly confirmed |
| Hardware probe option | unknown | Hardware probe option not explicitly mentioned in vendor documentation |
| Feature | Supported | Note |
|---|---|---|
| Patch management | unknown | |
| Scripting | unknown | |
| Remote access | unknown | |
| Monitoring and alerting | yes | Server and endpoint monitoring with real-time alerts across Windows and Linux |
| Software deployment | unknown | |
| Network discovery | unknown | |
| Mobile device management | unknown | |
| Backup integration | unknown | |
| PSA integration | yes | Integrates with ServiceDesk Plus and supports third-party PSA integration via webhooks |
| Reporting | unknown | |
| Automation policies | unknown | |
| Third-party application patching | unknown |
Site24x7 network monitoring is priced at 3 USD per device per month (checked September 2026), with annual billing at slightly lower rates. This per-device model differs from Auvik's per-site pricing. Site24x7 suits environments where you monitor many devices across fewer sites, whereas Auvik is more cost-effective for customers with many small branch offices. Trial both on your typical customer network to compare total cost.
Site24x7 offers a free forever plan supporting up to 50 resources with instant email alerts for uptime monitoring. This free plan lets you monitor basic uptime before committing to a paid subscription. For full features including advanced topology mapping and traffic analysis, the paid network monitoring or MSP plan is required.
Site24x7 MSP plans start at 54 USD per technician per month (paid annually) or 59 USD per month (monthly billing). The MSP edition includes multi-site dashboards, unified alerting across customer networks, and simplified reporting for managed service delivery. Standard plans require per-resource or per-unit pricing and are less suited to MSP reseller models.
Site24x7 integrates with ConnectWise Manage for incident management and ticketing, as well as ServiceNow, Jira Service Management, Freshservice, and Zendesk. It also supports webhook-based integrations and works with ManageEngine's ServiceDesk Plus PSA. Confirm your specific PSA or RMM is on the current integration list before migration.
Site24x7 is primarily a cloud-based SaaS platform delivered from ManageEngine data centers worldwide. On-premises alternatives are available through ManageEngine's separate product line for organisations requiring complete on-premises deployment. Most MSPs use Site24x7 as a cloud service for simplicity and lower overhead.
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