Autotask is listed under PSA and ticketing; ConnectBooster is listed under Billing and reconciliation. Public facts for both are limited here; compare the tables below.
Listings updated .
| Pricing fact | Autotask | ConnectBooster |
|---|---|---|
| Free trial | No | Not on file |
| Free version | No | No |
| Rating | Autotask | ConnectBooster |
|---|---|---|
| Average rating | 5.0 out of 5 from 1 review | No reviews yet |
| Ease of use | 5.0 | Not on file |
| Features | 5.0 | Not on file |
| Support | 5.0 | Not on file |
| Value for money | 5.0 | Not on file |
| Feature | Autotask | ConnectBooster |
|---|---|---|
| Usage and licence reconciliation | unknown | unknown |
| Ticketing with SLA timers | yes | unknown |
| Distributor billing import | unknown | unknown |
| Contract and agreement management | yes | unknown |
| PSA integration | unknown | yes |
| Time tracking and timesheets | yes | unknown |
| Automated invoicing | yes | yes |
| Billing and invoicing | yes | unknown |
| Multi-currency support | yes | unknown |
| Project management | yes | unknown |
| Seat and licence utilisation alerts | unknown | yes |
| Client self-service portal | yes | unknown |
| Margin reporting | yes | no |
| Built-in knowledge base | yes | unknown |
| Recurring billing automation | yes | yes |
| RMM integration | yes | unknown |
| Microsoft partner billing import | unknown | unknown |
| Accounting integration | yes | unknown |
| Client-facing invoices | yes | yes |
| Reporting and dashboards | yes | unknown |
| Payment collection | unknown | yes |
| Mobile app | yes | unknown |
| Audit trail | unknown | unknown |
| Workflow and ticket automation | yes | unknown |
| Asset and configuration tracking | yes | unknown |
Yes. ConnectBooster lists Autotask as an integration.
| Fact | Autotask | ConnectBooster |
|---|---|---|
| Deployment | cloud | cloud |
| Platforms | web, iOS, Android | web |
| Support | help desk, knowledge base, phone, live chat, community | phone, email, knowledge base |
| Training | documentation | documentation, live online, videos |
| HQ | United States | United States |
| Founded | 2001 | Not on file |
Yes. ConnectBooster lists Autotask as an integration.
