Docusnap and IT Glue are both listed under Documentation. Docusnap was founded in 2004; IT Glue in 2013.
Listings updated .
| Pricing fact | Docusnap | IT Glue |
|---|---|---|
| Starting price | €465.00 per flat per year | US$29.00 per user per month |
| Free trial | Yes | No |
| Free version | No | No |
| Feature | Docusnap | IT Glue |
|---|---|---|
| Password storage | no | yes |
| Network diagrams | unknown | yes |
| Custom asset templates | yes | yes |
| Version history | yes | yes |
| Access controls and permissions | yes | yes |
| RMM integration | unknown | yes |
| PSA integration | unknown | yes |
| SOP and process templates | no | yes |
| Org charts and contacts | yes | yes |
| API access | yes | yes |
| Self-hosted option | yes | no |
| Full-text search | unknown | yes |
Neither vendor lists a direct integration with the other on MSP Software.
| Fact | Docusnap | IT Glue |
|---|---|---|
| Deployment | cloud, on-premises | cloud |
| Platforms | Windows, macOS, Linux, web | web |
| Support | email, help desk, live chat | email, phone, help desk |
| Training | documentation, live online | documentation, videos, webinars |
| HQ | Germany | Canada |
| Founded | 2004 | 2013 |
Neither vendor lists a direct integration with the other on MSP Software.
