HaloPSA vs IT Glue

HaloPSA is listed under PSA and ticketing; IT Glue is listed under Documentation. HaloPSA publishes a starting price; IT Glue does not.

HaloPSA Service desk, contracts and billing on a per-technician price with no per-user fees.

HaloPSA · PSA and ticketing

No reviews yet

Starting price £66.00 per technician per month

Free trial Yes

Free version No

Reported pricing

No prices reported yet.

Deployment cloud

Platforms web

HQ United Kingdom

Integrations

NinjaOneDatto RMMN-able N-centralIT GlueHuduXeroQuickBooks

Full HaloPSA listing

IT Glue Kaseya's documentation platform for passwords, configurations and procedures.

IT Glue · Documentation

No reviews yet

Reported pricing

No prices reported yet.

Deployment cloud

Platforms web

HQ Canada

Founded 2013

Integrations

Datto RMMAutotaskAuvikN-able N-central

Full IT Glue listing

Features

HaloPSA IT Glue

Password storage unknown yes

Ticketing with SLA timers yes unknown

Network diagrams unknown yes

Contract and agreement management yes unknown

Custom asset templates unknown unknown

Time tracking and timesheets unknown unknown

Version history unknown yes

Billing and invoicing yes unknown

Access controls and permissions unknown yes

Project management yes unknown

RMM integration unknown yes

Client self-service portal yes unknown

PSA integration unknown yes

Built-in knowledge base unknown unknown

SOP and process templates unknown yes

RMM integration yes unknown

Org charts and contacts unknown unknown

Accounting integration yes unknown

API access unknown yes

Reporting and dashboards unknown unknown

Self-hosted option unknown no

Mobile app unknown unknown

Full-text search unknown unknown

Workflow and ticket automation yes unknown

Asset and configuration tracking unknown unknown