SonicSentry MDR is a managed detection and response service from SonicWall that gives MSPs 24/7 SOC monitoring across endpoints, Microsoft 365 and other cloud apps, and network devices such as firewalls and switches. SonicWall does not publish pricing; buyers request a quote.
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SonicSentry MDR is a managed detection and response service from SonicWall for MSPs and MSSPs that want round-the-clock security operations centre coverage without staffing their own SOC. It is sold as three modules that can be bought separately or together as SonicSentry MXDR: SonicSentry MDR for Endpoint, which monitors and responds to threats on devices running SonicWall's own Capture Client or third-party endpoint protection including CrowdStrike Falcon, SentinelOne, Sophos Intercept X, Microsoft Defender for Endpoint and Cylance; SonicSentry MDR for Cloud, which watches Microsoft 365, Google Workspace, Slack, Salesforce and other business apps for anomalous logins, admin role changes and multi-factor authentication changes; and SonicSentry MDR for Network, which monitors firewalls, switches and access points for anomalous log activity. SonicWall states an average SOC response time of four minutes and describes twice-monthly configuration audits for the endpoint module.
SonicWall does not publish pricing for SonicSentry MDR; its site directs buyers to request a demo or contact sales, and describes the service as month to month with no contracts, no minimums and no long-term commitment. Whether a free trial is available is not stated. SonicWall offers a Unified Management console, described as a single pane of glass for MSPs handling multiple tenants, though the vendor does not document specific PSA or RMM ticketing integrations for SonicSentry MDR on its public pages. SonicWall is based in Milpitas, California, and has been privately owned by Francisco Partners and Elliott Management since Dell divested the business in 2016. MSPs should confirm on a demo which endpoint platforms are covered for their specific client mix, whether reporting follows a fixed schedule, how alerts reach an existing PSA, and the actual per-endpoint or per-seat rate, since none of this is published.
SonicSentry MDR suits an MSP that already runs SonicWall firewalls or Capture Client and wants one vendor's SOC covering endpoint, cloud app and network telemetry rather than separate contracts with separate providers. It sits alongside MDR options such as Huntress and Blackpoint Cyber, which also monitor a mix of owned and third-party EDR agents rather than locking a buyer into one stack. Because SonicWall keeps pricing, reporting cadence and PSA integration off its public pages, get concrete numbers on a demo: the actual rate per endpoint or seat, what "no minimums" means for a real contract, how alerts reach your ticketing system, and whether you need the full MXDR bundle or just one of the three modules.
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|---|---|---|
| 24-hour human-staffed SOC | yes | SonicWall describes 24/7 SOC monitoring across all three SonicSentry MDR modules. |
| Managed threat response and isolation | yes | SOC responds to attacks in progress; SonicWall states an average response time of four minutes. |
| Own endpoint telemetry agent | yes | Supports SonicWall's own Capture Client as an endpoint agent, alongside third-party EDR. |
| Identity threat detection | yes | SonicSentry MDR for Cloud flags anomalous logins, admin role and MFA changes. |
| Network monitoring | yes | SonicSentry MDR for Network monitors firewalls, switches and access points, sold as a separate module. |
| Microsoft 365 monitoring | yes | Covered under SonicSentry MDR for Cloud, alongside Google Workspace, Slack and Salesforce. |
| Monthly threat reporting | unknown | SonicWall mentions twice-monthly configuration audits for the endpoint module but does not publish a reporting schedule. |
| PSA integration for ticketing | unknown | No PSA or ticketing integration is documented on SonicWall's public SonicSentry MDR or MSSP pages. |
| Multi-tenant console | yes | SonicWall Unified Management is described as a single pane of glass for MSPs managing multiple tenants. |
| Works with third-party EDR | yes | Supports CrowdStrike Falcon, SentinelOne, Sophos Intercept X, Microsoft Defender for Endpoint and Cylance. |
| Dedicated incident response | yes | SOC responds directly to in-progress attacks as part of the managed service. |
SonicSentry MDR does not have published pricing on SonicWall's website. SonicWall describes the service as month to month with no contracts or minimum commitments, but the actual rate per endpoint, user or site is only available by requesting a demo or quote from SonicWall or a SonicWall partner.
Yes, SonicSentry MDR for Endpoint monitors several third-party endpoint protection platforms alongside SonicWall's own Capture Client, including CrowdStrike Falcon, SentinelOne, Sophos Intercept X, Microsoft Defender for Endpoint and Cylance. An MSP does not need to replace an existing EDR agent to add SonicWall's SOC monitoring on top of it.
SonicSentry MDR covers one area at a time and is sold as three separate modules: MDR for Endpoint, MDR for Cloud and MDR for Network. SonicSentry MXDR is SonicWall's bundle of all three, correlating alerts across endpoint, cloud and network in a single service, and SonicWall says buying the full suite gives the best visibility.
Yes, Microsoft 365 monitoring is part of SonicSentry MDR for Cloud, which watches for anomalous logins, admin role changes and multi-factor authentication changes across Microsoft 365 alongside apps such as Google Workspace, Slack and Salesforce. Endpoint and network monitoring are sold as separate SonicSentry MDR modules.
SonicWall has been privately owned by the private equity firms Francisco Partners and Elliott Management since June 2016, when Dell divested the security business as a standalone entity. SonicSentry MDR is sold directly by SonicWall rather than through a separately acquired brand.
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