TrendAI Email Security is a cloud-based email protection solution from Trend Micro for Microsoft 365, Google Workspace, and on-premises Exchange environments, with phishing detection, sandboxing, DLP and encryption. Pricing is not published; contact sales for quotes.
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TrendAI Email Security is a cloud-based email protection service from Trend Micro for MSPs protecting Microsoft 365, Google Workspace, and on-premises Exchange environments. It combines AI-driven phishing and malware detection with sandboxing for attachment analysis, data loss prevention, email encryption, and DMARC monitoring to block spoofing and impersonation attacks. The service integrates directly with Microsoft 365 using APIs to maintain user functionality without rerouting email traffic through a web proxy, and it works with on-premises deployments as well, making it suitable for hybrid environments with existing email infrastructure.
TrendAI Email Security uses machine learning to detect previously unknown malware and employs computer vision capabilities to identify fraudulent lookalike websites and business email compromise (BEC) scams targeting end users. The service includes real-time quarantine management with administrative controls and reporting, allowing security teams to review and release messages from administrative quarantine rather than end-user quarantine. Scheduled threat reporting supports compliance and security reviews. Data loss prevention covers 200 or more customizable compliance templates, helping organisations meet regulatory requirements across different industries and jurisdictions, from healthcare to finance.
Pricing is not published on Trend Micro's website and is available on request from sales; MSP pricing typically depends on mailbox count, feature tier, and contract terms. The service includes a 30-day free trial, allowing MSPs to evaluate the platform hands-on before committing to a subscription. TrendAI Email Security integrates with REST APIs for third-party SIEM systems and Datadog, and supports syslog forwarding for external integrations with monitoring and logging platforms. Support is available 24/7 via live chat, phone, and email, with a comprehensive knowledge base, documentation, and community forums. Trend Micro was founded in 1988 and has offices in Tokyo (global headquarters), Irving, Texas, and Taipei.
TrendAI Email Security suits MSPs managing multi-tenant Microsoft 365 and hybrid email environments who want API-native integration without email rerouting. It works well alongside Trend Micro's endpoint and identity protection offerings for organisations buying across multiple security categories. Before committing, verify that the specific tier includes required DLP templates and archiving retention periods, confirm integration capabilities with your existing tools, and test the admin console and reporting during the free trial to ensure the feature set matches your support model. Compare with Check Point Harmony Email, Mimecast, and Proofpoint Essentials on deployment ease and per-mailbox cost.
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Hornetsecurity 365 Total Protection M365 email security, backup and compliance suite from Hornetsecurity, part of Proofpoint, quote-only. No reviews yet All alternatives to TrendAI Email Security| Feature | Supported | Note |
|---|---|---|
| Phishing and malware filtering | yes | AI-driven phishing detection with sandboxing for suspicious attachments |
| Spoofing and impersonation protection | yes | DMARC monitoring and spoofing detection with computer vision for BEC scams |
| Email continuity | yes | Email continuity with backup server failover protection |
| Archiving | yes | Email archiving with retention policies |
| Security awareness training bundle | unknown | Not documented as primary feature; separate training products available from Trend Micro |
| API-based post-delivery scanning | yes | Virtual Analyzer cloud sandbox with API integration for post-delivery scanning |
| DMARC monitoring | yes | DMARC email authentication and monitoring |
| Attachment sandboxing | yes | Virtual Analyzer cloud-based environment for suspicious file analysis |
| Data loss prevention | yes | Data loss prevention with 200+ customizable compliance templates |
| Email encryption | yes | Email encryption for sensitive messages |
| Microsoft 365 integration | yes | Native API integration with Microsoft 365 without email rerouting |
| Self-service quarantine | yes | Administrative quarantine management with release and reporting |
TrendAI Email Security protects Microsoft 365, Google Workspace, Microsoft Exchange Server, and other cloud or on-premises email solutions. It integrates directly with Microsoft 365 using APIs to scan emails without rerouting traffic through a proxy, maintaining full user functionality and compatibility with existing workflows. Organisations using hybrid email environments can protect both cloud and on-premises systems simultaneously.
Yes, TrendAI Email Security offers a 30-day free trial, which allows MSPs to evaluate the platform's phishing detection, sandboxing, DLP, and Microsoft 365 integration before committing to a subscription. The trial gives access to the full administrative console, reporting dashboards, and API connectivity, making hands-on evaluation practical for determining fit and ease of deployment.
TrendAI Email Security includes 24/7 support via live chat, phone, and email, plus a comprehensive knowledge base and community forums. Technical support is available through the Trend Micro success portal at success.trendmicro.com. MSPs also have access to emergency response forms and partner enablement resources to help with deployment, troubleshooting and policy configuration.
TrendAI Email Security pricing is not published on Trend Micro's website and varies by deployment scale, feature tier, and region. To obtain a quote, contact Trend Micro sales directly through their website or success portal. The 30-day free trial allows evaluation of the platform before negotiating pricing and licensing terms.
TrendAI Email Security includes AI-driven phishing detection, sandboxing for attachment analysis, DMARC email authentication, data loss prevention with 200+ compliance templates, email encryption, email archiving, and email continuity with failover protection. It integrates with Microsoft 365 and Google Workspace via APIs, and connects to SIEM systems and monitoring platforms via REST APIs and syslog forwarding.
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