Heimdal DNS Security is a network and endpoint DNS filtering solution from Heimdal Security for enterprise organizations and MSPs, with enterprise pricing via quote only.
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Heimdal DNS Security is a DNS and HTTP/HTTPS filtering solution from Heimdal Security for enterprise organizations and managed service providers seeking network-level and endpoint-level threat prevention. The platform operates through both a cloud-based management console and local endpoint filtering, blocking malicious domains and preventing cybercriminal communications in real-time. It combines Heimdal's proprietary Predictive DNS technology using machine learning to identify potentially dangerous domains with 96% accuracy, threat intelligence feeds receiving 800,000 new updates weekly, and advanced process correlation technology that links detected threats to attacking programs. DNS Security integrates with existing RMM platforms including ConnectWise and Autotask, allowing MSPs to manage filtering policies across multiple client sites from a unified multi-tenant dashboard.
The solution supports Windows, macOS, and Linux endpoints, with deployment options for both cloud and on-premises environments. Heimdal emphasises rapid deployment, requiring less than one hour to install, with filtering occurring through local DNS interception or network-level redirection depending on deployment model. The platform protects remote and BYOD devices through endpoint agents that operate independently of network location. Threat intelligence updates every two hours, ensuring protection against emerging attack patterns. DNS Security is built as part of Heimdal's unified platform which also includes endpoint detection and response, extended detection and response, and threat hunting capabilities.
Heimdal DNS Security suits MSPs managing distributed teams across multiple locations, organisations prioritising real-time threat detection without performance overhead, and enterprises needing compliance support for NIS2, GDPR, NIST, CIS Controls, ISO 27001, and HIPAA. The vendor is based in Copenhagen, Denmark. Pricing is determined through enterprise quote requests and varies by deployment scope and per-site policies. MSPs should confirm RMM platform compatibility, trial availability, and per-site or per-endpoint cost structure before evaluating the platform.
Heimdal DNS Security differentiates through endpoint and network-layer filtering combined with Predictive DNS threat detection and threat intelligence updates every two hours. It suits MSPs seeking unified DNS and endpoint protection, particularly those already invested in Heimdal's broader platform. Compare closely with Palo Alto Networks DNS Security and Cloudflare Gateway on feature depth, architecture, and per-site or per-endpoint cost; Heimdal's network-level option appeals to shops preferring local filtering architecture over cloud routing. Pricing is enterprise quote-only, so request a demo to understand actual costs for your typical client size and managed device count. Verify trial availability and RMM compatibility before committing to an evaluation.
| Feature | Supported | Note |
|---|---|---|
| DNS-layer blocking | yes | Blocks malicious domains via DNS, HTTP, and HTTPS traffic filtering |
| Content category filtering | unknown | Multi-tenant dashboard supports custom content filtering; specific category names not detailed |
| Roaming agent for off-network devices | yes | Endpoint filtering available for off-network and BYOD devices |
| Secure web gateway | no | Focuses on DNS layer; Cloud Access Security Broker mentioned for app discovery, not full web gateway |
| Multi-tenant dashboard | yes | Multi-tenant dashboard for MSPs managing multiple client sites |
| Per-site policy | yes | Per-site policies supported in multi-tenant console |
| RMM integration | yes | Native API integrations with ConnectWise and Autotask RMM platforms |
| Threat intelligence feed | yes | Threat intelligence with 800,000 weekly updates and Predictive DNS technology |
| SafeSearch enforcement | unknown | Not explicitly mentioned; custom filtering rules available |
| Reporting and audit log | yes | Granular DNS traffic logging and audit trail available in dashboard |
| Custom block and allow lists | unknown | Custom content filtering mentioned but allow/block list details not specified |
| Network-wide router deployment | yes | Network-level DNS Security module available for organisation-wide filtering |
Heimdal DNS Security uses enterprise quote-based pricing; the exact unit (per endpoint, per site, or per user) is not published on their website. MSPs requesting pricing should specify their typical client size and number of managed sites to receive an accurate quote. Contact Heimdal's sales team to discuss pricing applicable to your MSP model.
Heimdal DNS Security has documented native API integrations with ConnectWise RMM and Autotask. It works alongside antivirus, firewall, and other security tools in a layered approach. MSPs using other RMM platforms should verify compatibility before committing; Heimdal's platform is designed to work across ecosystems but specific integrations outside ConnectWise and Autotask require confirmation.
Heimdal DNS Security protects remote and off-network devices through endpoint filtering agents that work independently of network location. The solution includes roaming agent capability, meaning protection extends to BYOD devices, laptops working outside the office, and any device running the local DNS filter. This makes it suitable for MSPs managing distributed teams.
Heimdal DNS Security offers cloud-based management with local endpoint deployment and network-level filtering at the router or network appliance for site-wide protection. A hybrid approach combining endpoint and network-level filtering is also available. All deployments use a cloud-based multi-tenant management console for MSPs. Setup reportedly takes under one hour.
Heimdal DNS Security receives 800,000 new threat updates weekly and refreshes DNS filtering rules every two hours. The platform uses machine learning and Predictive DNS technology claimed to identify potentially malicious domains before they become active threats, moving beyond purely reactive filtering based on known-bad domains.
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