ManageEngine AD360 is an identity and access management platform for managing identities, access controls and compliance across on-premises Active Directory and Microsoft 365 environments, with pricing available by quote.
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ManageEngine AD360 is an identity and access management platform from ManageEngine that consolidates identity lifecycle management, access governance, and compliance monitoring for organisations managing hybrid Active Directory and Microsoft 365 environments. Built to serve MSPs overseeing multiple customer environments, AD360 combines on-premises Active Directory management with cloud identity governance in a single console.
The platform automates user provisioning and deprovisioning across Active Directory, Microsoft 365, and Exchange, reducing manual administration overhead that typically consumes technical staff time. It provides centralised access management including single sign-on, adaptive multi-factor authentication with phishing-resistant options, and self-service password reset, which reduces support tickets and strengthens security posture. Adaptive access controls use risk and behavioural analysis to make context-aware decisions about who can access what and when.
AD360 delivers continuous compliance monitoring by tracking directory changes, user activity, and access privilege changes in real-time, backed by user behaviour analytics and anomaly detection. Built-in support covers regulatory frameworks including HIPAA, PCI-DSS, SOX, GDPR, CCPA, and FISMA, with over 140 pre-built compliance reports for audit and demonstration of compliance to customers. This makes it particularly useful for MSPs serving regulated industries.
The platform also offers business continuity features with backup and recovery for Active Directory, Azure AD, Microsoft 365, and Exchange data, addressing the gap between identity management and data protection. It synchronises identities across Active Directory, Azure AD, Microsoft 365, and Google Workspace, meaning MSPs can manage hybrid customer environments without requiring a single-vendor stack. Comprehensive audit logging covers every identity change for security investigation and forensics. ManageEngine, headquartered in India and founded in 1996, sells AD360 through quote-based pricing. A 30-day free trial is available. AD360 runs as a cloud service or on-premises, with a web-based console accessible to distributed teams.
AD360 is positioned for MSPs managing hybrid on-premises and cloud environments. It stands out for combining Active Directory management with cloud identity governance in a single platform. This suits MSPs with hybrid customers better than cloud-only platforms like Microsoft Entra ID or Okta. Consider whether its backup and recovery features justify the cost versus point solutions like Veeam for Active Directory backup alone. The quote-only pricing model means budgets should be confirmed early in evaluation. For cloud-first organisations with no on-premises directory, cloud-native IAM solutions may be more suitable.
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|---|---|---|
| Multi-factor authentication | yes | Adaptive multi-factor authentication with phishing-resistant options |
| Single sign-on | yes | Single sign-on across enterprise applications |
| Conditional access and device trust | yes | Adaptive access controls based on risk and behavioural analysis |
| Privileged access management | no | Privileged access management is handled by separate ManageEngine PAM360 product |
| Passwordless and passkey support | unknown | Product documentation does not explicitly mention passwordless or passkey support |
| Directory sync | yes | Synchronises identities across Active Directory, Azure AD, Microsoft 365, and Exchange |
| Session and risk monitoring | yes | User behaviour analytics and anomaly detection with real-time threat protection |
| Legacy VPN and app support | unknown | Product documentation does not explicitly detail VPN or legacy app support |
| Self-service password reset | yes | Self-service password reset for end users |
| Breach monitoring | unknown | Product documentation mentions anomaly detection but not explicit breach monitoring |
| RADIUS and SAML support | unknown | RADIUS and SAML support not explicitly confirmed in available documentation |
| Admin audit log | yes | Comprehensive audit logging with 140+ reports for compliance tracking |
ManageEngine AD360 is a comprehensive identity and access management platform, not simply a backup solution. While it includes backup and recovery capabilities for Active Directory, Azure AD, Microsoft 365, and Exchange, its primary focus is on identity lifecycle management, access control, compliance monitoring, and user authentication. MSPs needing only Active Directory backup may prefer dedicated backup tools like Veeam or Datto BCDR, but shops managing complex hybrid identities and compliance requirements benefit from AD360's integrated approach to identity governance.
ManageEngine AD360 pricing is not published on the vendor website. MSPs must contact ManageEngine sales for a quote. The pricing model is typically based on user count or organisation size rather than technician headcount, which differs from PSAs or RMM tools that charge per technician.
Yes, ManageEngine AD360 offers a 30-day free trial, which allows MSPs to evaluate the platform's identity lifecycle management, access controls, and compliance features hands-on before committing to a purchase. Trial access is available directly through the ManageEngine website without requiring a credit card.
ManageEngine AD360 is designed for hybrid environments where organisations run both on-premises Active Directory and cloud services like Microsoft 365 or Google Workspace. While the platform can manage cloud identities, it is not optimised for cloud-only deployments compared to cloud-native identity platforms like Microsoft Entra ID or Okta. MSPs supporting organisations with no on-premises Active Directory may find a cloud-native IAM solution more suitable.
ManageEngine AD360 delivers compliance reporting and monitoring for HIPAA, PCI-DSS, SOX, GDPR, CCPA, and FISMA regulatory frameworks. The platform includes over 140 built-in compliance reports and tracks directory changes and user activity in real-time to help organisations maintain regulatory compliance. This makes it suitable for MSPs managing customers in regulated industries.
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