Ping Identity logo

Ping Identity

Ping Identity is an identity and access management platform from Ping Identity serving large enterprises with cloud and on-premises deployment. Pricing is consumption-based and not published per unit.

Listing updated . Checked by MSP Software .

From the vendor

Ping Identity is an enterprise identity and access management platform from Ping Identity for workforce, customer and B2B identity scenarios. The platform provides single sign-on, multi-factor authentication, passwordless authentication, conditional access and device trust, identity lifecycle management, directory services, privilege access management, risk monitoring, session monitoring, legacy VPN and application support, self-service password reset, RADIUS and SAML support, and administrative audit logging.

The platform includes identity verification with zero-knowledge biometrics, fraud prevention capabilities and compliance automation with access review workflows and segregation of duties controls. It supports over 350 pre-built connectors and integrations with major enterprise platforms including Microsoft 365, Amazon IAM, and custom integration via REST APIs and orchestration tools. Ping Identity operates on a consumption-based pricing model where organisations pay only for capabilities used, with pricing not published per endpoint or user. The company serves Fortune 100 enterprises across financial services, healthcare, government, retail and media sectors, rather than smaller businesses typically served by MSPs.

The platform supports cloud deployment through PingOne with multi-tenant or single-tenant configurations, and on-premises deployment through PingFederate for federation, PingIDM for identity data management, or PingDirectory as an LDAP directory server. Ping Identity was founded in 2002 and is headquartered in Denver, Colorado. The platform is specifically designed for organisations requiring advanced governance, risk and compliance automation, extensive integration ecosystems and custom identity workflows at scale. MSPs should carefully verify whether this enterprise-focused platform serves their typical customer base and contract requirements, and whether the consumption-based pricing model aligns with their managed service delivery model, since the platform is engineered for large-scale deployments and Fortune 100 organisations rather than small to mid-market businesses.

Our take

Ping Identity is an enterprise identity platform, not an MSP-oriented product. This listing is included for reference when evaluating identity solutions for larger customers. The product is positioned for Fortune 100 companies and large enterprises, with pricing handled through quote-only sales, not published per-unit rates. Deployment options are cloud-based via PingOne or on-premises software such as PingFederate and PingIDM. MSPs should verify whether this suits their customer profiles; for smaller businesses, more accessible alternatives like Okta, JumpCloud or Microsoft Entra ID may be more suitable. Confirm cloud versus on-premises hosting requirements and consumption-based billing during evaluation.

Read the Identity and access buying guide

How this listing is researched

Alternatives in Identity and access

All Identity and access software
Microsoft Entra ID Cloud identity and SSO platform for Microsoft 365 and cloud applications, priced per user monthly. No reviews yet · from £5.40 miniOrange Identity and access management platform with SSO, MFA, and 6000+ integrations, priced per user. No reviews yet · from US$2.00 Rublon Multi-factor authentication for cloud apps, VPNs and legacy systems with a free tier. No reviews yet · from £2.00 Cisco Duo Multi-factor authentication and device trust for logins and VPNs. No reviews yet · from US$3.00 All alternatives to Ping Identity

Products that integrate with Ping Identity

Email security

Password management

Features

Identity and access features
FeatureSupportedNote
Multi-factor authenticationyesMulti-factor authentication and passwordless authentication options
Single sign-onyesSingle sign-on with support for multiple resources and identity providers
Conditional access and device trustyesConditional access and device trust controls
Privileged access managementyesJust-in-time privileged access management included
Passwordless and passkey supportyesPasswordless authentication with zero-knowledge biometrics support
Directory syncyesDirectory services and identity lifecycle management
Session and risk monitoringyesSession monitoring and risk analysis with fraud prevention
Legacy VPN and app supportyesLegacy VPN and application support
Self-service password resetyesSelf-service password reset capabilities
Breach monitoringunknownNot explicitly confirmed in available documentation
RADIUS and SAML supportyesRADIUS and SAML protocol support
Admin audit logyesAdministrative audit logging and compliance automation

FAQ

How much does Ping Identity cost?
Ping Identity does not publish a list price. No MSP price reports have been approved yet.
What does Ping Identity integrate with?
Ping Identity lists integrations with Okta, JumpCloud, Microsoft 365 and Amazon IAM.
What integrates with Ping Identity?
Dashlane Business, IRONSCALES and Keeper list an integration with Ping Identity.
Is Ping Identity cloud or on-premises?
Ping Identity can be run in the cloud or on-premises.
Who is Ping Identity for?
MSPs report using Ping Identity at sizes of 200+ technicians.
Is Ping Identity suitable for small to medium-sized managed service providers?

Ping Identity is primarily designed for large enterprises and Fortune 100 companies, not for managed service providers. The platform is enterprise-focused with consumption-based pricing that requires custom quotes and is built for organizations with complex identity governance needs at scale. Smaller MSPs typically benefit from more accessible and competitively priced alternatives such as Okta, JumpCloud, or Microsoft Entra ID.

What deployment options does Ping Identity offer?

Ping Identity offers both cloud and on-premises deployment options. The cloud platform, PingOne, is available in multi-tenant or single-tenant configurations. For on-premises deployment, customers can run PingFederate for federation, PingIDM for identity data management, or PingDirectory as an LDAP directory server. Organisations can choose the deployment model that best fits their infrastructure and compliance requirements.

How is Ping Identity priced?

Ping Identity uses a consumption-based pricing model where customers pay only for the capabilities and features they use. Pricing is not published publicly as individual per-unit or per-endpoint rates. Organizations interested in Ping Identity must contact the vendor directly for a custom quote based on their expected usage, number of users, and required capabilities. This quote-based approach is typical for enterprise identity platforms.

What integrations does Ping Identity support?

Ping Identity supports over 350 pre-built connectors and integrations across major enterprise platforms, including Microsoft 365, Amazon IAM, and other identity providers. The platform offers REST APIs and orchestration tools for building custom integrations. Customers can review the full list of available connectors in the Ping Identity documentation portal.

Does Ping Identity offer a free trial?

Ping Identity does not publicly advertise a free trial for their platform. As an enterprise product with custom pricing, trial access is typically arranged through direct contact with the sales team and may be subject to approval and contractual terms specific to the prospective customer.

Ping Identity reviews

Reviews are moderated. How reviews work.

Be the first MSP to review Ping Identity

Share what it is like to use this product day to day. Your experience helps other MSPs choose with confidence.

Write the first review

Sign in or create an account

Use your work email to review tools, share pricing and manage your vendor profile.

By continuing, you agree to our terms and acknowledge our privacy policy.