Ping Identity is an identity and access management platform from Ping Identity serving large enterprises with cloud and on-premises deployment. Pricing is consumption-based and not published per unit.
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Ping Identity is an enterprise identity and access management platform from Ping Identity for workforce, customer and B2B identity scenarios. The platform provides single sign-on, multi-factor authentication, passwordless authentication, conditional access and device trust, identity lifecycle management, directory services, privilege access management, risk monitoring, session monitoring, legacy VPN and application support, self-service password reset, RADIUS and SAML support, and administrative audit logging.
The platform includes identity verification with zero-knowledge biometrics, fraud prevention capabilities and compliance automation with access review workflows and segregation of duties controls. It supports over 350 pre-built connectors and integrations with major enterprise platforms including Microsoft 365, Amazon IAM, and custom integration via REST APIs and orchestration tools. Ping Identity operates on a consumption-based pricing model where organisations pay only for capabilities used, with pricing not published per endpoint or user. The company serves Fortune 100 enterprises across financial services, healthcare, government, retail and media sectors, rather than smaller businesses typically served by MSPs.
The platform supports cloud deployment through PingOne with multi-tenant or single-tenant configurations, and on-premises deployment through PingFederate for federation, PingIDM for identity data management, or PingDirectory as an LDAP directory server. Ping Identity was founded in 2002 and is headquartered in Denver, Colorado. The platform is specifically designed for organisations requiring advanced governance, risk and compliance automation, extensive integration ecosystems and custom identity workflows at scale. MSPs should carefully verify whether this enterprise-focused platform serves their typical customer base and contract requirements, and whether the consumption-based pricing model aligns with their managed service delivery model, since the platform is engineered for large-scale deployments and Fortune 100 organisations rather than small to mid-market businesses.
Ping Identity is an enterprise identity platform, not an MSP-oriented product. This listing is included for reference when evaluating identity solutions for larger customers. The product is positioned for Fortune 100 companies and large enterprises, with pricing handled through quote-only sales, not published per-unit rates. Deployment options are cloud-based via PingOne or on-premises software such as PingFederate and PingIDM. MSPs should verify whether this suits their customer profiles; for smaller businesses, more accessible alternatives like Okta, JumpCloud or Microsoft Entra ID may be more suitable. Confirm cloud versus on-premises hosting requirements and consumption-based billing during evaluation.
| Feature | Supported | Note |
|---|---|---|
| Multi-factor authentication | yes | Multi-factor authentication and passwordless authentication options |
| Single sign-on | yes | Single sign-on with support for multiple resources and identity providers |
| Conditional access and device trust | yes | Conditional access and device trust controls |
| Privileged access management | yes | Just-in-time privileged access management included |
| Passwordless and passkey support | yes | Passwordless authentication with zero-knowledge biometrics support |
| Directory sync | yes | Directory services and identity lifecycle management |
| Session and risk monitoring | yes | Session monitoring and risk analysis with fraud prevention |
| Legacy VPN and app support | yes | Legacy VPN and application support |
| Self-service password reset | yes | Self-service password reset capabilities |
| Breach monitoring | unknown | Not explicitly confirmed in available documentation |
| RADIUS and SAML support | yes | RADIUS and SAML protocol support |
| Admin audit log | yes | Administrative audit logging and compliance automation |
Ping Identity is primarily designed for large enterprises and Fortune 100 companies, not for managed service providers. The platform is enterprise-focused with consumption-based pricing that requires custom quotes and is built for organizations with complex identity governance needs at scale. Smaller MSPs typically benefit from more accessible and competitively priced alternatives such as Okta, JumpCloud, or Microsoft Entra ID.
Ping Identity offers both cloud and on-premises deployment options. The cloud platform, PingOne, is available in multi-tenant or single-tenant configurations. For on-premises deployment, customers can run PingFederate for federation, PingIDM for identity data management, or PingDirectory as an LDAP directory server. Organisations can choose the deployment model that best fits their infrastructure and compliance requirements.
Ping Identity uses a consumption-based pricing model where customers pay only for the capabilities and features they use. Pricing is not published publicly as individual per-unit or per-endpoint rates. Organizations interested in Ping Identity must contact the vendor directly for a custom quote based on their expected usage, number of users, and required capabilities. This quote-based approach is typical for enterprise identity platforms.
Ping Identity supports over 350 pre-built connectors and integrations across major enterprise platforms, including Microsoft 365, Amazon IAM, and other identity providers. The platform offers REST APIs and orchestration tools for building custom integrations. Customers can review the full list of available connectors in the Ping Identity documentation portal.
Ping Identity does not publicly advertise a free trial for their platform. As an enterprise product with custom pricing, trial access is typically arranged through direct contact with the sales team and may be subject to approval and contractual terms specific to the prospective customer.
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