Level is listed under RMM and patching; TruGrid SecureRDP is listed under Remote access and support. Level was founded in 2019; TruGrid SecureRDP in 2018.
Listings updated .
| Pricing fact | Level | TruGrid SecureRDP |
|---|---|---|
| Starting price | US$2.00 per endpoint per month | US$12.00 per technician per month |
| Free trial | Not on file | Yes |
| Free version | Yes | No |
| Feature | Level | TruGrid SecureRDP |
|---|---|---|
| Patch management | yes | unknown |
| Unattended access | yes | yes |
| Scripting | yes | unknown |
| On-demand support session | unknown | no |
| Remote access | yes | unknown |
| Mobile device support | no | yes |
| Monitoring and alerting | yes | unknown |
| File transfer | yes | yes |
| Software deployment | yes | unknown |
| Session recording | unknown | unknown |
| Network discovery | no | unknown |
| Multi-monitor support | yes | yes |
| Mobile device management | no | unknown |
| In-session chat | unknown | unknown |
| Backup integration | no | unknown |
| Self-hosted option | no | no |
| PSA integration | yes | unknown |
| White-label branding | unknown | yes |
| Reporting | yes | unknown |
| Wake-on-LAN | unknown | unknown |
| Automation policies | yes | unknown |
| Command-line scripted deployment | yes | unknown |
| Third-party application patching | yes | unknown |
Neither vendor lists a direct integration with the other on MSP Software.
| Fact | Level | TruGrid SecureRDP |
|---|---|---|
| Deployment | cloud | cloud |
| Platforms | web, Windows, macOS, Linux | Windows, macOS, iOS, Android |
| Support | email, phone, live chat, knowledge base, community | email, knowledge base, live chat |
| Training | documentation, live online | documentation, videos |
| HQ | Not on file | United States |
| Founded | 2019 | 2018 |
Neither vendor lists a direct integration with the other on MSP Software.
