Autotask is listed under PSA and ticketing; Gradient is listed under Billing and reconciliation. Gradient publishes a starting price; Autotask does not.
Listings updated .
| Pricing fact | Autotask | Gradient |
|---|---|---|
| Starting price | Not on file | US$299.00 per flat per month |
| Free trial | No | No |
| Free version | No | No |
| Feature | Autotask | Gradient |
|---|---|---|
| Usage and licence reconciliation | unknown | yes |
| Ticketing with SLA timers | yes | unknown |
| Distributor billing import | unknown | yes |
| Contract and agreement management | yes | unknown |
| PSA integration | unknown | yes |
| Time tracking and timesheets | yes | unknown |
| Automated invoicing | yes | unknown |
| Billing and invoicing | yes | unknown |
| Multi-currency support | yes | unknown |
| Project management | yes | unknown |
| Seat and licence utilisation alerts | unknown | yes |
| Client self-service portal | yes | unknown |
| Margin reporting | yes | unknown |
| Built-in knowledge base | yes | unknown |
| Recurring billing automation | yes | unknown |
| RMM integration | yes | unknown |
| Microsoft partner billing import | unknown | yes |
| Accounting integration | yes | unknown |
| Client-facing invoices | yes | unknown |
| Reporting and dashboards | yes | unknown |
| Payment collection | unknown | no |
| Mobile app | yes | unknown |
| Audit trail | unknown | unknown |
| Workflow and ticket automation | yes | unknown |
| Asset and configuration tracking | yes | unknown |
Yes. Gradient lists Autotask as an integration.
| Fact | Autotask | Gradient |
|---|---|---|
| Deployment | cloud | cloud |
| Platforms | web, iOS, Android | web |
| Support | help desk, knowledge base, phone, live chat, community | email, phone, help desk, knowledge base |
| Training | documentation | documentation, videos |
| HQ | United States | Canada |
| Founded | 2001 | 2018 |
Yes. Gradient lists Autotask as an integration.
