N-able Take Control

N-able Take Control is a remote support and access tool from N-able for MSPs and internal IT teams who need to connect to Windows, Mac and Linux devices to run attended support sessions or reach unattended machines out of hours. The vendor's product page states that connections typically establish in under eight seconds and that a technician can run more than one session at once, alongside live chat, drag-and-drop or cut-and-paste file transfer, multi-monitor support at up to 4K and 24-bit colour, and a central console that surfaces device and system information for diagnosis. Native iOS and Android apps let technicians support and, on the higher Take Control Plus tier, connect to mobile devices directly. Take Control Plus adds batch scripting, registry editing, a secrets vault, real-time session monitoring, post-session surveys, technician performance reporting and ten branded remote-access accounts for client-facing use.

N-able does not publish pricing for either tier on its site; the product page offers only a free trial, which asks for an email address, and a "contact sales" route to a quote (checked September 2026). This makes Take Control one to compare carefully against rivals such as ScreenConnect and Splashtop, which do publish per-technician rates. Take Control integrates most closely with N-able's own stack: one-click launch from device lists in N-sight RMM and N-central, credential injection from Passportal, and ticket-linked sessions from MSP Manager, which suits an MSP already running N-able tools more than one starting from a different RMM or PSA. It is delivered as a cloud service with no self-hosted option documented. N-able is a US-listed company (NYSE: NABL) that became independent of SolarWinds in a 2021 spin-off; an MSP evaluating Take Control on its own, outside an existing N-able contract, should get a quote for both tiers and confirm which Plus features (scripting, secrets vault, mobile connect) it actually needs before comparing the total against a competitor's published price.

Take Control is worth a look mainly if you already run N-sight RMM, N-central, Passportal or MSP Manager, since the one-click launch and credential injection between them is the real selling point; bought on its own it is a quote-only remote support tool competing with ScreenConnect and Splashtop, both of which publish per-technician pricing so you can compare before a sales call. Push N-able for the price of both Take Control and Take Control Plus during a trial, since the difference (scripting, registry editing, a secrets vault, mobile device connect) is the kind of thing that changes which tier you actually need. Confirm there is no self-hosted option if that matters to you, since some rivals in this category offer one and Take Control does not appear to.