OpenFrame is listed under PSA and ticketing by Flamingo. The 12 alternatives below are listed in the same category and are compared on starting price, features and reviews from other MSPs.
Updated .
NinjaOne Cloud RMM priced $1.50-$3.75 per endpoint per month, with ticketing, PSA and backup. OpenFrame vs NinjaOne
Kaseya BMS PSA for ticketing, contracts and billing, quote-only, pairs with Kaseya VSA and IT Glue. OpenFrame vs Kaseya BMS
Freshservice Cloud ITSM and asset management from Freshworks, priced per agent from $19 a month. OpenFrame vs Freshservice
N-able MSP Manager Cloud help desk and billing from N-able for ticketing and invoicing, priced by quote. OpenFrame vs N-able MSP Manager
Atera An all-in-one RMM, PSA and remote access platform priced per technician with unlimited managed endpoints. OpenFrame vs Atera
Syncro XMM Combined PSA and RMM priced per technician, with no per-endpoint fee. OpenFrame vs Syncro XMM
HaloPSA Service desk, contracts and billing on a per-technician price with no per-user fees. OpenFrame vs HaloPSA
ITFlow Free, open-source documentation and ticketing for self-hosted MSPs. OpenFrame vs ITFlow
Autotask Kaseya's per-user PSA for ticketing, contracts and billing. OpenFrame vs Autotask
SuperOps PSA and RMM combined for MSPs, priced per technician from £119 a month, with Monica AI included. OpenFrame vs SuperOps
ConnectWise PSA Ticketing, contracts and billing for a service desk, from ConnectWise. OpenFrame vs ConnectWise PSA
Gorelo All-in-one RMM and PSA for MSPs, priced per technician across three tiers from $39 a month. OpenFrame vs Gorelo| Feature | OpenFrame | NinjaOne | Kaseya BMS | Freshservice | N-able MSP Manager | Atera | Syncro XMM |
|---|---|---|---|---|---|---|---|
| Ticketing with SLA timers | yes | yes | yes | yes | yes | yes | yes |
| Contract and agreement management | unknown | yes | yes | yes | unknown | yes | yes |
| Time tracking and timesheets | unknown | yes | yes | yes | yes | yes | yes |
| Billing and invoicing | unknown | yes | yes | no | yes | yes | yes |
| Project management | unknown | unknown | yes | yes | unknown | unknown | yes |
| Client self-service portal | unknown | yes | unknown | yes | yes | yes | yes |
| Built-in knowledge base | unknown | unknown | unknown | yes | yes | yes | unknown |
| RMM integration | yes | yes | yes | yes | yes | yes | yes |
| Accounting integration | unknown | yes | yes | no | yes | yes | yes |
| Reporting and dashboards | unknown | unknown | yes | yes | yes | yes | yes |
| Mobile app | unknown | unknown | unknown | yes | yes | yes | yes |
| Workflow and ticket automation | yes | yes | yes | yes | yes | yes | yes |
| Asset and configuration tracking | yes | yes | yes | yes | yes | yes | yes |
NinjaOne, which matches 4 of the 4 features OpenFrame supports.
ITFlow has a free version.
