Syncro is listed under PSA and ticketing by Syncro. The 3 alternatives below are listed in the same category and are compared on starting price, features and reviews from other MSPs.
Updated .
Autotask Kaseya's PSA for ticketing, contracts and billing, paired with Datto RMM. 
HaloPSA Service desk, contracts and billing on a per-technician price with no per-user fees. 
ConnectWise PSA Ticketing, contracts and billing for a service desk, from ConnectWise. | Feature | Syncro | Autotask | HaloPSA | ConnectWise PSA |
|---|---|---|---|---|
| Ticketing with SLA timers | unknown | yes | yes | yes |
| Contract and agreement management | yes | yes | yes | yes |
| Time tracking and timesheets | unknown | yes | unknown | yes |
| Billing and invoicing | yes | yes | yes | yes |
| Project management | unknown | unknown | yes | yes |
| Client self-service portal | unknown | unknown | yes | yes |
| Built-in knowledge base | unknown | unknown | unknown | unknown |
| RMM integration | yes | yes | yes | yes |
| Accounting integration | yes | yes | yes | yes |
| Reporting and dashboards | unknown | yes | unknown | yes |
| Mobile app | unknown | unknown | unknown | unknown |
| Workflow and ticket automation | unknown | yes | yes | yes |
| Asset and configuration tracking | unknown | unknown | unknown | unknown |
