Autotask alternatives for MSPs

Autotask is listed under PSA and ticketing by Datto. The 3 alternatives below are listed in the same category and are compared on starting price, features and reviews from other MSPs.

Updated 5 September 2026.

1. ConnectWise PSA Ticketing, contracts and billing for a service desk, from ConnectWise.
   No reviews yet

   ConnectWise · cloud · Matches 8 of 8 features Autotask supports

   Autotask vs ConnectWise PSA
2. HaloPSA Service desk, contracts and billing on a per-technician price with no per-user fees.
   No reviews yet

   HaloPSA · From £66.00 per technician per month · Free trial · cloud · Matches 6 of 8 features Autotask supports

   Autotask vs HaloPSA
3. Syncro Combined PSA and RMM priced per technician, with no per-endpoint fee.
   No reviews yet

   Syncro · From US$129.00 per technician per month · Free trial · cloud

Features

Features compared

Feature	Autotask	ConnectWise PSA	HaloPSA	Syncro
Ticketing with SLA timers	yes	yes	yes	unknown
Contract and agreement management	yes	yes	yes	yes
Time tracking and timesheets	yes	yes	unknown	unknown
Billing and invoicing	yes	yes	yes	yes
Project management	unknown	yes	yes	unknown
Client self-service portal	unknown	yes	yes	unknown
Built-in knowledge base	unknown	unknown	unknown	unknown
RMM integration	yes	yes	yes	yes
Accounting integration	yes	yes	yes	yes
Reporting and dashboards	yes	yes	unknown	unknown
Mobile app	unknown	unknown	unknown	unknown
Workflow and ticket automation	yes	yes	yes	unknown
Asset and configuration tracking	unknown	unknown	unknown	unknown

FAQ

What is the closest alternative to Autotask?

ConnectWise PSA, which matches 8 of the 8 features Autotask supports.

Related pages

Autotask listing All PSA and ticketing software ConnectWise PSA alternativesHaloPSA alternativesSyncro alternatives